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My Fitbit app keeps telling me to enter valid activity

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My fitbit app keeps telling me to enter valid activity, for example walking ect it won't recognise the built in ones in data base, even cleaning. I've reset app and phone and forced stop ect but still not allowing me

 

Moderator Edit: Clarified subject.

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44 REPLIES 44

Hello @Tracey83 

The updates tend to rollout slowly in waves. Keep checking the app store for the Fitbit update and install it when it's available to you.

Rieko | N California USA MBG PE

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The update just arrived on my Fitbit but hasn't resolved the issue for
me.

I now have version 214.24 Is that what I am meant to have?

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@Tracey83, Thanks for getting back to us.

You should have the version 4.41 of the Fitbit app available by now. Please let me know if the issue has been resolved.

Thank you for your advise @RiekoC.

@Pat99999, you must have the 4.41 Fitbit app version in order to get the fix. 

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I updated once but found another update waiting this evening. Seems ok now.
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It has not been fixed. For over a month I haven't been able to enter my Tai chi classes into Fitbit. The few times it has seemed to work, it turns out the app has treated it as a "walk"

This is, frankly, infuriating. I never had this problem before this year.

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