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My Fitbit stopped syncing with Galaxy A5

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‎05-07-2018 03:35 - last edited on ‎05-07-2018 06:33 by Moderator Alum

‎05-07-2018 03:35 - last edited on ‎05-07-2018 06:33 by Moderator Alum

My Fitbit has stopped synching to my Samsung galaxy A5

I have tried all the suggestions and it still wont connect to phone

 

 

Moderator Edit: Updated Subject For Clarity.

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‎05-07-2018 04:59

In response to SteveH

‎05-07-2018 04:59

i'll try that thanks

@SteveH wrote:

Was one of the suggestions you tried a restart of the fitbit using the procedure documented here: https://help.fitbit.com/articles/en_US/Help_article/1186/ ?

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

 

View best answer in original post

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2 REPLIES 2

‎05-07-2018 03:44

‎05-07-2018 03:44

Was one of the suggestions you tried a restart of the fitbit using the procedure documented here: https://help.fitbit.com/articles/en_US/Help_article/1186/ ?

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

Best Answer
0 Votes

‎05-07-2018 04:59

In response to SteveH

‎05-07-2018 04:59

i'll try that thanks

@SteveH wrote:

Was one of the suggestions you tried a restart of the fitbit using the procedure documented here: https://help.fitbit.com/articles/en_US/Help_article/1186/ ?

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

 

Best Answer
0 Votes