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My Fitbit thinks I am someone i am not.

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‎12-23-2017 10:12

‎12-23-2017 10:12

My Fitbit app on Android shows my name as Irshad Khan from New Zealand.

 

In reality, I am someone else from the United States. 

 

How can I correct this? The App wont let me change my user name.

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‎12-23-2017 10:28

‎12-23-2017 10:28

Hi, @ThomasWright! You can update that information from the web interface, rather than the app. You might also want to check that your other information, including your email address is correct, since that could be an indication that someone has broken into your account.

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