05-09-2022
17:20
- last edited on
05-10-2022
16:58
by
EdsonFitbit
05-09-2022
17:20
- last edited on
05-10-2022
16:58
by
EdsonFitbit
Hey!!!Mine has started doing this too. I've had it for almost a year and it just started a couple weeks ago.
Moderator edit: updated subject for clarity
05-09-2022 17:20
05-10-2022 16:57
05-10-2022 16:57
Welcome to the Fitbit Community, @Brendathegagurl.
I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.
If you have connected your Fitbit account to any third party app, please make sure the information transferred from them isn't causing this situation.
In addition, please check if there are no manually logged activities for that time.
I moved your posts to a new thread since the previous one was too old.
Hope this helps.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
05-11-2022 08:02
05-11-2022 08:02
I have checked that. I have Health Sync on my phone but it's not linked anymore. I used to use it before I had an actual fitbit but that hasn't been linked in a year and this issue started a couple weeks ago.
I'm unsure what you mean by manually added activities. I don't add activities at midnight, lol. Do you mean manually adding activities during the day could cause this at night?
05-11-2022 14:34
05-11-2022 14:34
Thanks for your response, @Brendathegagurl.
I was referring to the situation with 12:00 am/pm that sometimes can be a little bit confusing when manually logging an activity.
The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Have a nice day.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!