help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa 2 is not syncing with my new phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-04-2022 01:51 - last edited on ‎06-06-2022 16:22 by Fitbit Moderator

‎06-04-2022 01:51 - last edited on ‎06-06-2022 16:22 by Fitbit Moderator

Hello, so just bought the Samsung galaxy A73,  thought being a newer phone it would be compatible with Fitbit Versa 2 but now I don't see it on the list. Will this be added? 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎06-06-2022 16:21

‎06-06-2022 16:21

Welcome to the Fitbit Community, @Yelyah80.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Versa 2.

 

Your Watch should sync fine with your Samsung Galaxy A73 as stated in this article. Our team has recently released a new version of the Fitbit app (3.60 for iOS and 3.59.1 for Android devices). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".

 

If you continue having syncing issues, please follow these troubleshooting steps.

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer