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My charge 2 doesn't count anymore

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‎10-17-2017 22:10

‎10-17-2017 22:10

Help. My fitbit charge 2 doesn't count anymore. I restarted it when I saw that it stayed on 0 steps. I thought that maybe the battery was low but it wasn't.  But I recharged it. But still it won't count. What must I do? What is wrong?

Does anyone know?

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1 REPLY 1

‎10-18-2017 13:08

‎10-18-2017 13:08

Awesome troubleshooting

 

When desired it's possible to contact the fitbit support team, they can be contacted from the official contact page.
 
Mention what you've already tried to speed things up.
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