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My charge HR has not synceing

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‎10-20-2017 16:42 - last edited on ‎03-14-2025 20:29 by Fitbit Moderator

‎10-20-2017 16:42 - last edited on ‎03-14-2025 20:29 by Fitbit Moderator

My charge HR last synced tus Oct 17 11:45am 

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‎10-21-2017 00:09

‎10-21-2017 00:09

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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