help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My dog Timmy clock - somehow in a test menu?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-27-2018 19:53

‎12-27-2018 19:53

I don't know how I did it but I seem to have turned on what looks like/I'm guessing is a test menu (useful for the developers when testing functionality) in the My Dog Timmy clock face. It looks like four boxes of different colours across the top. They change the mode from night to day, as/remove/reset the hearts and steps etc. Does anyone know how I can get rid of this and use it normally again? Thanks!

Best Answer
0 Votes
2 REPLIES 2

‎12-27-2018 21:25

‎12-27-2018 21:25

I haven't tried it but that is a "standard" available clock face from Fitbit Labs, at least on Versa and Ionic I think.  Pets get treats as you take steps.

 

From phone dashboard, click 'Account' icon near top right > your tracker type > Clock Faces. Under My Clock it will show that clock face with description.  Click All Clocks to choose another one. I don't know which might have been the default that you had before.  I use 'About Time' showing day of week, date, time, and 4 primary stats.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎02-12-2019 20:23 - edited ‎02-12-2019 20:25

‎02-12-2019 20:23 - edited ‎02-12-2019 20:25

I had the same this morning, I just shut it down and restarted and it was normal, but now my steps don't log treats.

 

No idea what @JohnnyRow is talking about, doesn't seem to even answer the question, maybe a misspost?

Best Answer
0 Votes