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My fitbit alta hr doesn't syn with huaweii gt3

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‎08-17-2017 07:13

‎08-17-2017 07:13

I've problems with my app fitbit: i've just set fitbit with an iphone 5s but now i've to use the app in my Huawei Gt3 and it doesn't work 😕 how can I do??

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‎08-17-2017 17:44

‎08-17-2017 17:44

@Chiamanci, is the tracker still connected to the iPhone? If so, it cannot connect to the Android app while the iPhone is within range - it can only be connected to one device at a time. Turn off the iPhone, then try syncing with the Android app.

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