My fitbit app keeps shutting down when I try to set up my notifications.

[kkluvsu99]

Everytime I try to configure my notifications for my fitbit watch on the app, it shuts down. Every. Single. Time. I have the galaxy s6 edge phone and the app will shut down immediatly after I click the notifcations setup button. I have downloaded and deleted the app countless times, I have unpaired it then repaired it, but the difficulty seems to be within the app itself. Please help!

[USAF-Larry]

@kkluvsu99, I moved this post to the Fitbit App Help Forum. It will get more attention here.

[Clintwits]

Had a similar issue with my new Blaze, tried everything and in the end the only way I could get the issue fixed was to do a full factory reset on the phone. A pain with all the reinstalling and setting up but at least now is working fine

[andybatch]

Has anyone found out how to solve this without a factory reset?

[kkluvsu99]

No


Sent from my Sprint Samsung Galaxy S® 6 edge.

[andybatch]

i have done a factory reset and this has resolved the issue, strange...

[dmenchac]

I have the same issue.. Hitting the notifications button just crashes my app every single time. Made multiple threads on this, got a lot of suggestions but nothing worked. So factory reset? As in having to reinstall every single thing on my phone? ZZZZ