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My fitbit charge won't pair to my phone

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‎01-23-2016 19:12

‎01-23-2016 19:12

I just purchased a Fitbit Charge and I've been trying to pair it to my LG G Stylo and it won't let me. I've already reset it to see if that would help and nothing.
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2 REPLIES 2

‎01-23-2016 19:36

‎01-23-2016 19:36

Same here. I have the LG V10 and no other devices I could sync too.
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‎03-26-2016 06:16 - last edited on ‎11-21-2025 09:53 by Fitbit Moderator

‎03-26-2016 06:16 - last edited on ‎11-21-2025 09:53 by Fitbit Moderator

Welcome to our Community @Baker2015 @samsin32! It's great seeing you here! Woman WinkI'd first appreciate you verify the following:

1. You're attempting to set up with a supported device.
2. Bluetooth is enabled in your Android settings. 
3. Internet connection is working correctly.

Once you have verified the requirements above please try the following steps:

1. Reboot your Android device.
2. Uninstall and reinstall the Fitbit app and try setting up again.

I hope this helps, let me know the outcome! Cat Embarassed

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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