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My fitbit one won't sync to my Samsung S5 for 8 days. Help!

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‎08-15-2017 16:00

‎08-15-2017 16:00

I have tried everything. This is the second tracker and it won't sync. I'm so bummed.

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‎08-15-2017 23:51

‎08-15-2017 23:51

Was one of the things you tried a restart of the fitbit using this procedure?

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

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