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My fitbit wont sync to my phone anymore

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‎01-03-2018 17:21

‎01-03-2018 17:21

My fitbit HR has stopped syncing to my Galaxy J5 (6) I've been trying for 3 days now but to no avail 

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‎01-04-2018 02:11

‎01-04-2018 02:11

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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‎01-04-2018 03:28

In response to SteveH

‎01-04-2018 03:28

Hi, did this plus a few others and its working again. Thankyou


Sent from my Samsung Galaxy smartphone.
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