11-05-2018 12:37
11-05-2018 12:37
My fitbit blaze says it is dead flat but on my samsung galaxy s6 phone it says fully charged. It was working fine but after showering it went to almost flat from fully charged. I have tried resetting it but get the same low battery symbol that blinks red but never charges
11-05-2018 21:22
11-05-2018 21:22
Hi, @Stormboy! Your battery indicator on your phone will only update after syncing with your tracker. I found that sometimes the Blaze doesn't seem to actually charge fully even though it indicates it has and will die very quickly. Another recharge usually takes care of it. In addition, it might not be a bad idea to try cleaning the contacts on both your tracker and the charger to make sure it's getting a better connection.
MakMak | Community Council
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11-06-2018 21:12
11-06-2018 21:12