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My workouts are partially recording

‎12-06-2025 17:24 - last edited on ‎12-07-2025 10:00 by Fitbit Moderator

‎12-06-2025 17:24 - last edited on ‎12-07-2025 10:00 by Fitbit Moderator

My workouts are only partially recording. At first, it recorded the beginning (I do 30 minutes on the elliptical trainer followed by 15 minutes after a short 3-minute break), then it stopped recording altogether, and today it only recorded the last 15 minutes. Both my Sense and Sense 2 watches are having the same problem. It seems to be a bug in the app.

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‎12-07-2025 09:59

‎12-07-2025 09:59

Hi @Annie4545 and warm welcome to the forums. 

Thank you for your message! I'm sorry to hear that you are experiencing these partially recorded workouts with your Sense 2. This could be due to the "Track automatically" and "Pause automatically" features. 

May I suggest you to read and follow the steps shown here? 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎12-09-2025 15:10

In response to MarioSFitbit

‎12-09-2025 15:10

I have never had any problems before, this is a completely new issue that I didn't have before. I spent almost 3 years with the Sense without any problems, and suddenly this issue comes up. I train three times a week and go on a walk once a week, and nothing shows up or only partially. I have tried everything, the tips you give as well as those in the Fitbit community. I don't know what else to do; it really seems to be an app bug because it happened all of a sudden and with both of my watches.

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