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New Fitbit App Interface

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‎07-09-2019 22:15 - edited ‎07-09-2019 22:18

‎07-09-2019 22:15 - edited ‎07-09-2019 22:18

I started to use the new app interface this morning  but it's horrible 😞

Please can somebody tell me how to get back to the old interface which was much more user-friendly?

Best Answer
6 REPLIES 6

‎07-09-2019 22:17

‎07-09-2019 22:17

Ok I've found how to delete the tools I don't want but any idea how to get back to the old interface?

Best Answer

‎07-10-2019 01:53

In response to SunsetRunner

‎07-10-2019 01:53

I'm afraid you can't go back. Fitbit say:

 

"After you switch to the new app experience, you can no longer access the old Fitbit app design. Over the next few months, the old Fitbit app design won’t be available, and the new app experience will become permanent."

 

taken from: Help article: What’s the new Fitbit app experience?

Best Answer

‎07-10-2019 01:57

In response to SteveH

‎07-10-2019 01:57

Thanks but that sucks!

Best Answer

‎07-10-2019 06:17

In response to SunsetRunner

‎07-10-2019 06:17

I completely agree! Even deleting tools I don't want I now have to scroll to access all the tools. This is a major step backwards.

Best Answer

‎08-09-2019 09:50

‎08-09-2019 09:50

Yep this new App interface is garbage. I just repurchased a Fitbit after some time away. Was impressed with the UI then received the update. It’s a step backwards. 

 

Should be an option to choose. Still within my return window. Might go back to my Apple Watch. 

Best Answer

‎08-10-2019 00:37

In response to ObiWonton

‎08-10-2019 00:37

I sort of expected this so when I saw "no roll-back possible" and I thought 2 things: 1) how hard can it be for SW to create roll-back? and 2) let's wait for the reviews first because I have not so much trust in most "upgraded user experience as sold by any company"......seems it was a smart move, however, does not help all the people who already accepted the new SW without roll-back option. Come on FB!

Best Answer