New Fitbit Sense 2 wrong heart monitoring during warm-up

[Mottarello]

Hello,

I am wearing a new Fitbit Sense 2 from one week now and tried all the workarounds and device positioning to solve this issue but noway. During all the warm-up spinning sessions, the heartbeat monitoring grows up to 178 hbpm when it is around 80/90 in reality. This behaviour is during the first10/15 mins and goes back to a good monitoring level except maybe a spike sometimes.Where is the issue? What can I do for solving it please?

[PMorris9856]

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@Mottarello wrote:

Hello,

I am wearing a new Fitbit Sense 2 from one week now and tried all the workarounds and device positioning to solve this issue but noway. During all the warm-up spinning sessions, the heartbeat monitoring grows up to 178 hbpm when it is around 80/90 in reality. This behaviour is during the first10/15 mins and goes back to a good monitoring level except maybe a spike sometimes.Where is the issue? What can I do for solving it please? ForemostPayOnline

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Hello, @Mottarello 

your answer is here you must see this https://community.fitbit.com/t5/Sense/Heart-rate-still-inaccurate/td-p/5039820

[Mottarello]

Thank you for your answer. The behaviour described in the analysis are not exactly the same and the best response is on another device older than one year. I attach 2 screenshots taken from Strava app of the same exercise. One (correct) with the Coospo 706 and the other one with Fitbit Sense 2. You can see the spikes during the warmup and how after a while the graphs are similar.

Thank you.