03-15-2023
07:53
- last edited on
03-15-2023
12:18
by
RodrigoMFitbit
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03-15-2023
07:53
- last edited on
03-15-2023
12:18
by
RodrigoMFitbit
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When Fitbit crashed I had to uninstall from my laptop, when trying to reinstall I get new tiles that are not easy to follow and are not user friendly. Is there a way to get the old tiles back that are colorful and user friendly.
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.

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03-15-2023 12:27
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03-15-2023 12:27
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@fisherwl Nice to see you again in the forums. I will gladly help you regarding the Android Fitbit app.
Thanks for the explanation. It seems you may have had an older version of the Fitbit app and now you installed the most recent version available for your laptop. There is no way to get an older version of the app from the app store. Does your laptop run on Android? If it runs on Windows, please note that the Fitbit app for Windows is no longer supported and will not get further updates. You can also install the app on a smartphone.

03-15-2023 12:27
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03-15-2023 12:27
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@fisherwl Nice to see you again in the forums. I will gladly help you regarding the Android Fitbit app.
Thanks for the explanation. It seems you may have had an older version of the Fitbit app and now you installed the most recent version available for your laptop. There is no way to get an older version of the app from the app store. Does your laptop run on Android? If it runs on Windows, please note that the Fitbit app for Windows is no longer supported and will not get further updates. You can also install the app on a smartphone.

03-19-2023 06:38
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03-19-2023 06:38
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Thanks for the reply as it is exactly what I needed to find out.
Loved the old tile version, not into the new one but will have to get used to it.
Maybe next time there is a change you should ask your user base what they think and that way you can put out a product people like and that is user friendly as I read a lot of followers are getting rid of their Fitbits. You should always run with the motto (do not fix what is not broken).
03-23-2023
13:14
- last edited on
02-14-2024
12:57
by
MarreFitbit
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03-23-2023
13:14
- last edited on
02-14-2024
12:57
by
MarreFitbit
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