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New app removed ECG

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‎10-03-2023 03:24 - last edited on ‎10-03-2023 09:35 by Fitbit Moderator

‎10-03-2023 03:24 - last edited on ‎10-03-2023 09:35 by Fitbit Moderator

The new Fitbit APP has removed the ECG feature. My doctor wants to see the ECG from my Sense2 but there is no way to get it from my watch to my phone so I can send it to them.

Fitbit will kill many people with this new APP "update"

 

Moderator edit: clarified subject.

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3 REPLIES 3

‎10-03-2023 05:36

‎10-03-2023 05:36

It's good to see you participating in the community @En1apcw.

Thank you for sharing the details regarding your Charge HR.

I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. Please let them know of the steps that you already tried. Please, keep in contact with them. 

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‎10-03-2023 22:48

In response to ManuFitbit

‎10-03-2023 22:48

OP please reply back with the results of your support contact and if there is a solution if you can.

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‎10-04-2023 04:19

In response to LordhavMercyy

‎10-04-2023 04:19

Hello @LordhavMercyy and welcome to the Community.  Tap on the You tab at the bottom of the screen.  Your Health assessments are there.  The irregular rhythm notification is more prominent.  Swipe left to see your ECG results.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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