- My phone honor 8, android 7, fitbit device: charge 2,
See link to image in middle of the post.
I edited the end time of my sleep log because it was errorious as I knew I was already awake, however although the end time was changed (see image to 3.25) this did not have effect to sleep lenght, you cannot theoretically sleep between 22.50 and 3.25 more than 4h45min but the app says I slept 5h25min. There seem to be invisible another end time logged somewhere into server, as if I try to add another sleep log starting say 3.50 it gives an error about server issue or something and in web it says also that there is another sleep log existing althought there should not be one. The only thing that eventually helped was deleting the original sleep log and then adding a new sleep log using the web (so the issue seems to be adding sleep logs using the android version of the app at least partially)
-I have tried removing and readding the sleep log using the app as well as readjusting time in web (note: I do like the new feature that it seems to recalculate original data now when I do this rather than often just giving basic data as it did in the past at some point)
-Tried web version of the app
-force closing and opening the app
-Restarting phone
-Nothing helped exept removing the problematic log completely and then adding a complete new replacing one using app
Also might be related to poor data quality during part of my sleep time as app noted this at part of my troubleshooting process
Linked image
However I am pretty certain that this is a new bug as I have made a lot of adjustments to my sleep in the past with even poorer data (as I make them a lot) and have used app daily for more than 2 years
Please fix this fast as it makes me currently VERY cumbersome to add correct sleep data, I made a 2 star review of the app because I got also frustrated my inability to send proper error report anywhere except this forum - will edit it if this gets fixed. This is really cumbersome and already took almost hour of my time today, found the solution at last minute but decided to send anyways this info to you as this issue seems potentially a repetitive type
Also it seems after this new update you seem to have made I feel the algorithms were quite more off than they typically are for measuring my sleep. Sleep time logged during periods when I was totally awoke and doing things out of bed.
My phone honor 8, android 7, fitbit device charge 2
Hope this gets fixed soon,
