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New phone not syncing

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‎08-16-2017 15:51

‎08-16-2017 15:51

Got a new android phone to replace iPhone but did not disconnect my charge 2 from Bluetooth before getting rid of my old phone. Now my charge won't connect to my new android. Any ideas - have tried resetting it already. 

 

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‎08-17-2017 15:45

‎08-17-2017 15:45

F your old phone is nearby and turned on, then lets turn it off, otgerwise dont worry about it.

Install the fitbit app into the new phone, log into your fitbit account. Your new phone is setup and the tracker should perform a sync.

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1 REPLY 1

‎08-17-2017 15:45

‎08-17-2017 15:45

F your old phone is nearby and turned on, then lets turn it off, otgerwise dont worry about it.

Install the fitbit app into the new phone, log into your fitbit account. Your new phone is setup and the tracker should perform a sync.

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