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Nexus5X not supported to receive notifications

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‎03-11-2016 14:53

‎03-11-2016 14:53

Is there a plan to support the newest Nexus products?

 

I would like to receive my notifications on my watch 

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‎03-14-2016 15:25 - edited ‎03-14-2016 15:27

‎03-14-2016 15:25 - edited ‎03-14-2016 15:27

Hi there @ajbrauner. I'm glad to see you in the Fitbit Community Forums! 🙂

 

Android devices must have both a BLE radio and software support. BLE is an optional component of Bluetooth 4.0, meaning not all devices with Bluetooth 4.0 or higher include BLE. Some devices have the hardware but not the software, while others have both but software bugs prevent it from working, so our engineering team needs to perform some tests before determining if a device can be compatible to sync. 

 

There is currently this feature request that you can add your vote to and hopefully in the future, this device can be added to the list of supported devices. You may check the feature request by clicking here.

 

I also moved your post to the Android board for proper categorization.

 

Anything else, I'm here to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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