No activity on android phone

[Autumngma]

Activity and messages are not recognized on my phone. Last time Alta synced was July 13 😞 I'm not getting phone or text notifications either on the Alta

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @Autumngma! 

Thanks for bringing this up. 

I'd recommend that you try to follow these syncing troubleshooting steps and these notifications troubleshooting steps too. After going through all of them in order you should get everything working correctly.

Let me know if you have any further questions.

[Autumngma]

It's still not syncing 

[LanuzaFitbit]

Hello @Autumngma.

Thanks for letting me know.

In this case I'd like to ask you a couple of questions:

• What phone are you using to sync?
• Has it not synced at all since July 13th?

Look forward to your reply.

[Autumngma]

It seems to be working now I guess

[LanuzaFitbit]

Hello @Autumngma! 

Thanks for letting me know that it is syncing correctly now. Please keep me posted if that changes.

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users. Maybe you can find something that you like.

Let me know if you have any further questions.