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‎02-06-2019 12:33

‎02-06-2019 12:33

Hi the screen is totally blank on my charge 3, ive charged it and its not that.any ideas... 

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5 REPLIES 5

‎02-06-2019 16:18

‎02-06-2019 16:18

Same here. Was fine all day and then I went to check the time and blank. So odd. Can you feel the vibration when you hold the side?

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‎02-06-2019 16:27

‎02-06-2019 16:27

I just reset it now and it worked. Put it in the charger (make sure it vibrates so you know it's lined up) and hole the side button for 10 seconds. It vibrated, smiled at me and went back to normal. 

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‎02-06-2019 23:45

In response to SelenaTeresa

‎02-06-2019 23:45

Yes, feel vibe.and its still syncing to my phone.
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‎02-07-2019 01:34

In response to Ali123321

‎02-07-2019 01:34

Should this happen again then the restart process is your best bet for fixing it but if this fails an alternative is to change the clockface via the app. If this works then it's safe to change it back to what it was.

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‎02-07-2019 02:46

In response to SteveH

‎02-07-2019 02:46

Thanks ill try that.
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