08-25-2023
12:48
- last edited on
08-26-2023
12:14
by
RodrigoMFitbit
08-25-2023
12:48
- last edited on
08-26-2023
12:14
by
RodrigoMFitbit
I used to get notices on my watch now I don't
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.
08-26-2023 12:31
08-26-2023 12:31
@RiekoC Thanks for your help. Top!
@douglaughlin5 Welcome to the forums. I will be happy to help you out with the notifications on your Fitbit device.
Please make sure to try the tips in the following article: Why are notifications delayed or missing?. Which smartphone do you have? I also recommend checking the Fitbit app permission on your phone's settings. Take a look at this article: Why does the Fitbit app need to run in the background on my Android phone?. Usually Android smartphones have settings to preserve the battery. They vary from phone to phone but you usually find them under "Apps" in your smartphone settings.
08-26-2023 10:57
08-26-2023 10:57
Hello & welcome @douglaughlin5
Since you didn't mention which Fitbit device you have, I'll do my best to give you general instructions.
This should set up your device to receive notifications. If this doesn't work, please let us know and tell us which device you have so we can provide more specific instructions.
Rieko | N California USA MBG PE
08-26-2023 12:31
08-26-2023 12:31
@RiekoC Thanks for your help. Top!
@douglaughlin5 Welcome to the forums. I will be happy to help you out with the notifications on your Fitbit device.
Please make sure to try the tips in the following article: Why are notifications delayed or missing?. Which smartphone do you have? I also recommend checking the Fitbit app permission on your phone's settings. Take a look at this article: Why does the Fitbit app need to run in the background on my Android phone?. Usually Android smartphones have settings to preserve the battery. They vary from phone to phone but you usually find them under "Apps" in your smartphone settings.
08-26-2023 18:22
08-26-2023 18:22
I have done everything. I reset the device, deleted the device, deleted the app, and started from scratch. It takes forever to connect, and then once it does it will connect for a few moments and then goes back to not connecting.
09-06-2023 22:33
09-06-2023 22:33
Had the same issue on my inspire 3, tried to get assistance from Fitbit tech support but no luck there. Finally figured out that I had to do a factory reset on my watch via You Tube, which helped get the notifications coming in again.
09-07-2023 07:10
09-07-2023 07:10
@SarahReneeP Nice to see you in the forums again. @F.O Welcome to the forums. Thanks for your own experience and how you got it to work. That will help other users.
@SarahReneeP What smartphone do you have? Have you checked the Fitbit app permissions on your smartphone? I recommend you take a look at this article: Why does the Fitbit app need to run in the background on my Android phone?. Make sure you have followed all tips in this article Why are notifications delayed or missing?.
09-07-2023 07:14
09-07-2023 07:14
09-07-2023 07:20