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No readings

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‎08-09-2022 21:06

‎08-09-2022 21:06

I have the watch fully charged and I am not getting any readings from it .  No heart rate,no steps..

 Can't scroll through it exercise reading doesn't scroll through.  I'm very upset with my new Fitbit 2 watch. ljlamkay@gmail.com

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‎08-10-2022 04:40

‎08-10-2022 04:40

Hello @Ljlamkay 

 

I would  try restarting your Fitbit to see if that resolves the problem. You didn’t mention the exact Fitbit Watch you have so look here to see how it’s properly done: https://help.fitbit.com/articles/en_US/Help_article/1186.htm

 

😃 Hopefully this answers your question and resolves the problem you are experiencing. Please come back and let me know how it goes.

**On a side note I see you provided your email address in your post. I would remove that as this is a public forum and to protect your privacy. To delete your email address from your post just tap the three small dots on the upper right corner of your posting box above and select edit in the drop down menu. Delete your email then tap reply at the bottom of the posting box. 

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