No sleep data in google pixel watch. No calories burned during yoga and jogging

[ngogoi]

Hi, I have been using Goggle pixel watch for more than 2 weeks now. Unfortunately, I have faced the following issues - 1. The sleep data is not synced. 2. The calories burned for active jogging and yoga are zero. All the apps are updated and Health Connect in Fitbit is also synced.

[Mattyyey]

https://community.fitbit.com/t5/Sleep-Well/Night-shift-work-and-sleep-logs/m-p/5518346/highlight/tru...

See my thread: pixel 8 Pro and pw2. For most people the solution seems to be a tighter or new strap. Since it's not working right for the jogging I suspect that's the case for you.

[Evelyn4310]

have you resolved your issue.  I received a replacement google watch as the battery was draining quickly and I haven't been able to get sleep and heart health etc. to read or sync on my new watch.  Any suggestions. Thanks

[RiekoC]

Hello @Evelyn4310 

Do you see a green light on the back of your Pixel watch? That's the heart rate sensor.

If you're not seeing it, you've got a defective device and should contact Fitbit support again to request another replacement.

[Mattyyey]

@Evelyn4310 yes my problems were fixed with a new strap. Other tips in my thread, as well as some saying don't use the start stop sleep buttons. 

You can set a tile to monitor hear rate, it's ALMOST live, so you can get an idea if it's at least reading that correctly...