No sleep data

[Thortheunruly]

Pixel watch.    Eaten is connected to phone.  No sleep data for the last couple of weeks.

[RiekoC]

Hello @Thortheunruly 

We're going to need a bit more information in order to help you.

Which Pixel watch do you have?

Were you getting sleep data before?

When did your issue with the sleep data start?

Do you see any sleep data at all in the app?

Do you see a green light on the back of your watch?

What troubleshooting steps have you tried already?

[Gr4ndp4]

Hi, @Thortheunruly, answers to @RiekoC questions will be essential if we are to help you. FYI I have experienced this issue twice with my PW2 & Pixel 8 Pro. I resolved the problem by deleting & reloading the Fitbit app on my phone. The belt & braces process is as follows. Sync your Fitbit app on the phone, Go to your phone settings>Apps>Fitbit>force stop>clear cache & storage>uninstall. Go to connected devices & forget your PW. RESTART YOUR PHONE. Go to the Play store & reload the Fitbit app & log in again. Check the PW app is connected again to your PW and ensure the LEDs on the back of your PW are flashing. Wear overnight & look for the Sleep score & timeline in the morning. Please post here again & let us know how you get on.

• Cheers

[Thortheunruly]

Thanks for the help but it just started working the last two nights.   I didn't do anything to solve the problem so I have no idea what caused it or why it started working.     Just for reference I am using the original Pixel watch with a Pixel 6 Pro phone.