help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No sleep, heart or oxygen detected

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-12-2023 12:53

‎06-12-2023 12:53

Fitbit Sense 2

I'm very reluctant to post. I synced, installed, uninstalled, re-installed and synced 25 more times. Also turned off phone and watch plus blue tooth rebooted all. The only thing that works is my steps. Tells me no data for bpm, no sleep to wear watch for 3 days and no oxygen detected. I'm very frustrated this is day 3 it only recorded first day and stopped  getting info.

Best Answer
0 Votes
1 REPLY 1

‎06-12-2023 20:17

‎06-12-2023 20:17

Hi @Krayhaw - the watch may be faulty.

Probably best to chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

Author | ch, passion for improvement.

Best Answer
0 Votes