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No sleep or silent alarms

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‎03-15-2016 21:13

‎03-15-2016 21:13

Ever since I did the app update I can no lo her see my sleep log or manage my silents alarms. All the help forums say both should be in the app, but they most certainly not in mine. I have an LG G4.
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Accepted Solutions

‎03-22-2016 16:40

‎03-22-2016 16:40

Thanks for taking a break from stepping to visit the Community @SunsetRunner! Let's try the following:

 

1. Log out from Fitbit app

2. Go to your phone's settings

3. Tap apps and then tap the Fitbit app

4. Tap Clear Cache, Clear Data and Close/Stop the app

5. Log back into the Fitbit app

 

Hope this helps. Keep me posted with the outcome! Cat Tongue

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

View best answer in original post

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0 Votes
1 REPLY 1

‎03-22-2016 16:40

‎03-22-2016 16:40

Thanks for taking a break from stepping to visit the Community @SunsetRunner! Let's try the following:

 

1. Log out from Fitbit app

2. Go to your phone's settings

3. Tap apps and then tap the Fitbit app

4. Tap Clear Cache, Clear Data and Close/Stop the app

5. Log back into the Fitbit app

 

Hope this helps. Keep me posted with the outcome! Cat Tongue

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

Best Answer
0 Votes