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No sync for 2 days, dashboard incomplete.

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‎10-19-2017 11:01 - last edited on ‎03-14-2025 20:29 by Fitbit Moderator

‎10-19-2017 11:01 - last edited on ‎03-14-2025 20:29 by Fitbit Moderator

Unable to sync with A6 and S4 for 2 days. Tried all suggestions. Dashboard now incomplete, no miles/heart/sleep. Note there has been an 'upgrade' which coincides with start of problems....?

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1 REPLY 1

‎10-20-2017 01:38

‎10-20-2017 01:38

Awesome troubleshooting

 
When done everything mentioned in the Fitbit Article and still unable to sync, it's possible to contact the fitbit support team, they can be contacted from the official contact page.
 
Mention what you've already tried to speed things up.
 
Fitbit Article
 
Try these troubleshooting steps if your device is not syncing.
 
Hope it helps
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