Nofications aren't registering on my fitbit alta.

[Janae88]

I just got a new Samsung s8 yesterday and have been trying to get my notification (texts, calls, etc) to come thru on my fitbit alta. I have tried all the troubleshooting forums I could find for it and I  run the test notifications and that works on my fitbit but when I actually get a call or text, nothing. Am I missing something with my updated phone 

[RobertoME]

Hi there @Janae88, nice to see new faces joined to the Fitbit Community! It seems you are having some troubles to receive notifications with your Alta tracker.

I saw you have tried different solution to address this issue, but I'm wondering which steps you have taken? So as a matter of review, I would like to share with you the following post: My tracker isn't receiving notifications (Android Fitbit app).

I'm sharing this because I'm interesting that you tried the steps to forget your device from the Bluetooth settings mentioned at the end of the post.

If this is not fixing the issue try to reset the Fitbit app:

Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

See you around and keep me posted how it goes.