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Not Getting Notifications

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‎09-19-2019 19:22

‎09-19-2019 19:22

Hi all! I have a FitBit Versa that I love! However, the last couple of weeks I'm not getting notifications. I have updated the FitBit app as well as updated my phone to Android OS9. I have restarted my phone, as well as restarted and synced my watch. I have checked all of the notifications in the app to confirm the notifications I want, but the only notification I get is phone calls. No emails or text messages.

 

Does anyone have a suggestion of something else I can try?!

 

Thanks!!

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8 REPLIES 8

‎09-19-2019 20:00

‎09-19-2019 20:00

I am also not getting any texts or emails 

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‎09-19-2019 20:11

‎09-19-2019 20:11

I'm not getting notifications either

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0 Votes

‎09-19-2019 22:10

‎09-19-2019 22:10

My app update the other day. Having the same problem. No notifications are coming through to my Versa. In app it tells me to reset me phone to get them back up and running. But I've done this 3 times to no luck. 

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0 Votes

‎09-20-2019 04:45

‎09-20-2019 04:45

Same here. Everything worked like a charm until 3 days ago when all Whatsapp notifications stopped. If tried all the solutions and just keep getting the message to restart my phone which I did several times by now. This is so frustrating! 

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‎09-20-2019 07:11

‎09-20-2019 07:11

Same on a galaxy s8. New update stopped all texts and emails. Super frustrating for a well known app. They need to patch this soon.

Best Answer

‎09-20-2019 07:44

In response to XPagent

‎09-20-2019 07:44

I have the exact same phone with the Versa and now all notifications come through EXCEPT text messages. Very frustrating.

Best Answer

‎09-20-2019 21:47

In response to EngineerTom

‎09-20-2019 21:47

If you are on android. Uninstall and reinstall the app. It seems to have helped. 

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0 Votes

‎09-20-2019 22:05

In response to Susie_Lou

‎09-20-2019 22:05

Wow! That worked! Thank yoUaa

Thomas Labrecque - Sent from my S8
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