help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not able create account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2019 00:55 - last edited on ‎02-10-2019 06:35 by Fitbit Moderator

‎02-09-2019 00:55 - last edited on ‎02-10-2019 06:35 by Fitbit Moderator

Just bought my daughter a Fitbit Charge 3 for her birthday, she has downloaded the app on to her Oppo Android phone and registered her details however it is now not allowing her to login and say Fitbit is down for maintenance and it has been hours now and she is still getting same the message when she is attempting to log in.  Is there maintenance happening as I can access my account no issues but she can't.  Thank you.

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎02-10-2019 06:34

‎02-10-2019 06:34

Welcome to the Forums @Annie0205.

 

I'd like to ask if your daughter was able to set everything up as of yet? At the moment there is not maintenance going on and thus it should work.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes