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Not able to accept the challenges

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‎10-16-2017 03:37

‎10-16-2017 03:37

I use Samsung S7edge.I am not able to accept the challenges.It asks me to connect but I can't c the phone to connect to fitbit.

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‎10-17-2017 06:22 - edited ‎10-17-2017 06:22

‎10-17-2017 06:22 - edited ‎10-17-2017 06:22

Hi there @In47, let me give you a warm welcome to the Fitbit Community! I was looking in to your Community profile and it does not show you have a tracker paired in your account. Can you confirm if this is correct? In order for you to be able to participate in Challenges you need to connect your tracker to your Fitbit account.

 

At this time, only steps from your Fitbit device or using the feature of MobileTrack on supported devices count towards a challenge and allows you to participate.

 

See you soon and let me know if you have additional questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Fitbit: How To Set Up A Tracker On A Mobile Device
Fitbit: How To Set Up A Tracker On A Mobile Device
youtu.be/eNbozxFz3oA
Follow these easy instructions to learn how you can set up your Fitbit tracker using a smartphone. See more at www.fitbit.com/how-to
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