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Not connecting

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‎10-25-2016 05:14

‎10-25-2016 05:14

So I was told to do a factory reset and that worked but now when I try to add it back on the app it says tracker found bit it will not connect...does anyone know what I can do to get it to connect?
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‎10-26-2016 04:22

‎10-26-2016 04:22

It's great to see you around @Jrmorgan. Thanks for troubleshooting this inconvenience by yourself. If you are having problems setting up your tracker, I recommend following the setup procedure from a computer. Also can you please tell which tracker you have? 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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