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Not earning the floor badges

What the title says - I'm not earning floor climb badges. Even though I climbed over 25 floors, I never got neither the Happy Hill (for 10 floors) nor the Redwood Forest (for 25 floors) badge. I also climbed over 6 000 lifetime floors, but I haven't received any of the lifetime floor badges either.

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I encountered this issue when I started using Fitbit back in 2022 with the first gen Pixel Watch and Pixel 7 Pro. Now, two and half years later, the issue still persists (I now switched to Pixel Watch 3 and Pixel 9 Pro XL).

I know there are multiple topics with this issue, but it has never been fixed. This is really annoying bug, especially when I can see I keep getting the distance badges regularly.

Can you please fix the issue? I understand that the development team has other priorities and that this is not a money-earning feature, but it would be nice to have. It's been first reported such a long time ago and the issue is still there, it's starting to be a bit frustrating.

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@Teapack   You can give feedback directly to Fitbit/Google in the Fitbit app.  Tap on your profile picture in the upper right of your Fitbit app, then Send feedback.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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