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Not getting text messages on my Versa 2

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‎09-24-2021 08:16 - last edited on ‎09-25-2021 13:39 by Fitbit Moderator

‎09-24-2021 08:16 - last edited on ‎09-25-2021 13:39 by Fitbit Moderator

I've done absolutely every trouble shooting thing advised to do and my versa 2 still won't receive text messages.  I get calls, Alexa, alllll the things but messages.  Help!

 

Moderator Edit: Clarified subject

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‎09-25-2021 13:44

‎09-25-2021 13:44

@Taylorhh Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting. 

 

Let's double check if your notifications are set to "On" in the power tray. If they are not set it to "On" and try again. Also, confirm that you've followed this procedure to set notifications. 

 

Hope this helps. 

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