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Not receiving my reminders to move

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‎07-11-2017 18:01 - last edited on ‎07-13-2017 04:47 by Fitbit Moderator

‎07-11-2017 18:01 - last edited on ‎07-13-2017 04:47 by Fitbit Moderator

Now that I just revived my Samsung S8 Plus I have noticed that I no longer receive notifications to walk my steps for the hour to no email, no messages, nothing.  I hav restarted and checked all settings.  When I checked up, I read where Blaze is compatible but perhaps not.  If I had the cash I would go all Samsung.  How disappointing.

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎07-11-2017 20:19

‎07-11-2017 20:19

I do not believe it is on the supported list yet. If its not then all things will not work correctly until it is tested and added

 

You can check here:

 

https://www.fitbit.com/devices

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎07-11-2017 21:53

In response to WendyB

‎07-11-2017 21:53

Did you check the settings on the Blaze itself? Swipe down on the clock, does it say notifacations on.

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‎07-23-2017 13:37

In response to WendyB

‎07-23-2017 13:37

Samsung8+ is supposed to be a supported, already checked their website.

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‎07-23-2017 23:02

In response to SunsetRunner

‎07-23-2017 23:02

@SunsetRunner, reminders to move sho7ld not have anything to do with the type of phone. In the app are they turned on? And are notifications turned on in the setting on the Blaze itself?

Have you restarted your Blaze?

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