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Not receiving notification from phone

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Charger hr doesn't tell me when I have a text message or call from my note 4
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4 REPLIES 4

Hi @Sgarrett

 

The Charge HR isn't able to receive notifications for text messages.

 

From the Fitbit Article

 

What type of notifications can I choose?

 

The table below shows which type of notification is available on each tracker. If your tracker isn't shown, it doesn't receive notifications.

 

Tracker                       Notifications

Fitbit Alta™
Fitbit Blaze™
Call
Text
Calendar
Fitbit Surge™Call
Text
Fitbit Charge™
Fitbit Charge HR™
Fitbit Force™
Call
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It isn't giving me call notifications


Sent via the Samsung Galaxy Tab S2, an AT&T 4G LTE tablet
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Feel free to check out the article:

 

How do I get notifications from my mobile device?

 

http://help.fitbit.com/articles/en_US/Help_article/1979

 

My tracker isn't receiving notifications from my Android mobile device?

 

http://help.fitbit.com/articles/en_US/Help_article/1611

 

Hope it helps

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@Sgarrett I recommend following @SunsetRunner's instructions for restarting while also checking out these tips for troubleshooting this on Android. Hope that helps!

Erick | Community Moderator

It's all about the food! What's Cooking?

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