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Not receiving notifications on Charge 2 with Samsung J3

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‎03-06-2020 16:57 - last edited on ‎03-08-2020 19:42 by Fitbit Moderator

‎03-06-2020 16:57 - last edited on ‎03-08-2020 19:42 by Fitbit Moderator

Charge 2 is not sending alerts for calls or texts.

 

Moderator edit: Subject for clarity 

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‎03-08-2020 19:42

‎03-08-2020 19:42

Hi @Bakerlg, welcome to the Community Forums! Sorry for the delayed reply.

 

I appreciate the details that were shared in your post. To resolve this, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

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