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Not receiving notifications on Versa 2 with Samsung S20

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‎03-13-2020 11:19 - last edited on ‎03-15-2020 17:45 by Fitbit Moderator

‎03-13-2020 11:19 - last edited on ‎03-15-2020 17:45 by Fitbit Moderator

I had the Samsung S7 and had problems towards the end connecting with my blaze.  Then I got a loaner with the S9 and so happy that I could get messages and phone calls again.  Now, my new phone came in - S20 and it won't notify me on anything.  I researched and it states it's not a compatible device...will it ever be or do I have a very expensive watch for nothing?

 

Moderator edit: Subject for clarity 

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‎03-15-2020 17:45

‎03-15-2020 17:45

Hi @krispi, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for your post. Let me share with you that we are constantly working and testing different mobile devices to make sure that they work as intended with our products and services. As it turns out, at this moment I'm unable to let you know when or if the Samsung Galaxy S20 will be added to our list of compatible devices, however, my best advice for you will be to constantly check our list of compatible devices for any update.

 

Let me know if you have any additional questions, I'll be around.

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