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Not receiving notifications on Versa 3

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‎10-05-2020 12:27 - last edited on ‎10-07-2020 17:54 by Fitbit Moderator

‎10-05-2020 12:27 - last edited on ‎10-07-2020 17:54 by Fitbit Moderator

I just got my versa 3 and having issue getting notification. Can someone help.

 

Moderator Edit: Clarified subject

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‎10-06-2020 05:55 - edited ‎10-06-2020 05:56

‎10-06-2020 05:55 - edited ‎10-06-2020 05:56

Check out these two help docs. 

Notification setup

Android tips

 

Best Answer

‎10-07-2020 17:59

In response to Rich_Laue

‎10-07-2020 17:59

Hi @MtLanie, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To better assist you and further investigate, can you please let me know which Android phone are you using with your Versa 3? Are you not receiving phone and text notifications or just one type of them? The articles that were shared by @Rich_Laue are very helpful, please try them out and let me know if the issue persists. 

 

I'll be waiting for your reply, let me know if you have any additional questions.

Best Answer