help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving notifications with Samsung S10+

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-30-2020 11:54 - last edited on ‎05-03-2020 11:56 by Fitbit Moderator

‎04-30-2020 11:54 - last edited on ‎05-03-2020 11:56 by Fitbit Moderator

I've done the software update but still can't seem to get text messages or calls.  Did you ever fix it so it'll work with Samsung S10 plus?

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-03-2020 11:56

‎05-03-2020 11:56

Hi @Ceteddybear, welcome to the Community Forums! Sorry for the delay in responding your post.

 

I appreciate the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎05-03-2020 11:56

‎05-03-2020 11:56

Hi @Ceteddybear, welcome to the Community Forums! Sorry for the delay in responding your post.

 

I appreciate the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

Best Answer
0 Votes

‎05-04-2020 22:50

In response to RicardoFitbit

‎05-04-2020 22:50

I have those settings already on. It worked on my S7 but nothing works on
S10 plus.
And the battery needs charging every day now used to be every 3 days.
Best Answer
0 Votes

‎07-31-2020 05:59

‎07-31-2020 05:59

Just spent about 30 minutes on chat with fitbit. Tried restarting, forcing stop, disconnecting and reconnecting from bluetooth,and lots more. Still unable to get texts and phone calls on samsung S10+.  They opened a case. Anyone have a solution????

Best Answer