10-21-2019
13:18
- last edited on
10-22-2019
13:50
by
RicardoFitbit
10-21-2019
13:18
- last edited on
10-22-2019
13:50
by
RicardoFitbit
Get a new phone and I'm not getting my notifications it is paired as far as I can tell
Moderator edit: Subject for clarity
10-22-2019 13:49 - edited 10-22-2019 13:50
10-22-2019 13:49 - edited 10-22-2019 13:50
Hi @SunsetRunner, it's nice to see you again participating here in the Community Forums!
I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? You're not receiving text and phone call notifications? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured.
After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.
Keep me posted.