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‎12-29-2019 12:08 - last edited on ‎12-30-2019 11:37 by Fitbit Moderator

‎12-29-2019 12:08 - last edited on ‎12-30-2019 11:37 by Fitbit Moderator

I have an Android and I have tried absolutely everything I know how to do and it will not receive any messages or phone notifications. This is a major reason I got this product so I'm very frustrated. Does it not work with my Android motoZ?

 

Moderator edit: Subject for clarity

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‎12-30-2019 11:36 - last edited on ‎08-16-2025 12:26 by Fitbit Moderator

‎12-30-2019 11:36 - last edited on ‎08-16-2025 12:26 by Fitbit Moderator

Hi @lynziekatherine, welcome to the Community Forums!

Thanks for bringing this to my attention and for troubleshooting your device prior to posting, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes. 

Keep me posted.

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