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Not receiving notifications

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‎01-21-2020 19:05 - last edited on ‎01-22-2020 14:13 by Fitbit Moderator

‎01-21-2020 19:05 - last edited on ‎01-22-2020 14:13 by Fitbit Moderator

Not receiving any notifications even test calls are not received most of the time.

 

Moderator edit: Subject for clarity 

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2 REPLIES 2

‎01-22-2020 14:13

‎01-22-2020 14:13

Hi @Aniketm7, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you with this, can you please let me know which mobile device are you using? When was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Charge 2 are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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‎01-31-2020 02:10

In response to RicardoFitbit

‎01-31-2020 02:10

Not getting any notifications even after trying everything.

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