07-21-2022 06:01
07-21-2022 06:01
My mom bought this Fitbit for me but I have no idea how to know what kind it is. I looked at all the pics but I can't figure it out
07-21-2022 06:17
07-21-2022 06:17
Hi @MistiCarper where did your mom buy this? Must have a box or something. Have you tried setting it up? If the app is on your phone and you plug it in, it will give you a choice to put the device on your account. That way, you'd know which device you have.
07-21-2022 07:57
07-21-2022 07:57
Actually her neighbors yard sale so no box. It gives a list of models with pictures but none look like this. It may be a kids
07-21-2022 10:27
07-21-2022 10:27
@MistiCarper go to the help page and click to see all the models of Fitbit devices since their beginning. click to go there. See if any of those look similar to your own. The fastest way really is to make an account, download the app to a compatible phone and put the Fitbit on the charger. It will ask you which device you're trying to install, which is what you need to know.