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Not syncing my Charge 2 to my phone

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‎11-30-2017 00:20 - last edited on ‎12-02-2017 07:39 by Moderator Alum

‎11-30-2017 00:20 - last edited on ‎12-02-2017 07:39 by Moderator Alum

hi for some reason my charge 2 is not syncing to my Samsung edge phone never had a problem before

Any ideas?

Thanks Steph 

 

 

Moderator Edit: Format

 

 

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‎12-02-2017 07:43

‎12-02-2017 07:43

Hello there @Steph1978, nice to see you are visiting the Fitbit Community! I was reading you are experiencing syncing problems between your phone and your tracker. I would like to recommend the following post for you to try: Having trouble syncing? (here's how to fix this).

 

See you later and hope this get you back on track.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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