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Not syncing

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Anybody else experiencing syncing problems???

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24 REPLIES 24

Hi, I have a Sony Experia, for some reason, it does not show as a Bluetooth connected device, but after following the instructions about holding in the button, it is now syncing with the app. 

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@SusiM oh, ok now I see your reply 🙂 thanks, will try it later

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@SusiM but you held the button on the charger pressed, right? For couple of minutes?

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What"buttons" are you talking about?? You're explanations are totally crazy!!!? WHAT do you mean???

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The button I am talking about is the one that cycles thru all the notifications. I put my charge hr 2 into the charger and held the button until the fitbit symbol appeared along with some number below it. I then checked my tablet and saw charge 2 in the bluetooth settings and I paired them. Then I was able to sync them.

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